Free cancellation up to 24 hours before departure.
The itinerary may be adjusted due to weather conditions or operational requirements to ensure guest safety and comfort.
In case of bad weather or if the Ha Long Bay Management Board requires the cruise to be cancelled, you can either receive a full refund or change the trip to another date.
Guests are kindly requested to provide accurate booking information before departure.
Special dietary requests can be arranged with prior notice and are subject to availability.
Children should be accompanied by an adult throughout the trip.
Guests are requested to follow the guidance of the cruise team and safety instructions during the journey.
Please review our Payment Policy for details on deposits and accepted payment methods.