Can I reserve my Hercules Grand Cruise ticket now and pay later?

Yes. You can reserve your Hercules Grand Cruise trip through our Reserve Now & Pay Later option. You can secure your booking without paying the full amount immediately, subject to the booking terms.

What is included in the Hercules Grand Cruise Day Trip?

The 6-hour day cruise includes a welcome drink, buffet lunch, kayaking or bamboo boat activities at Luon Cave, a visit to Titov Island, sunset party and access to the outdoor jacuzzi.

Does Hercules Grand Cruise offer Indian Vegetarian or Vegan food options?

Yes. Indian Vegetarian and Vegan meal options can be arranged upon request. Please provide your dietary requirements when making your booking.

Does Hercules Grand Cruise offer transfers from Hanoi?

Yes. Hercules Grand Cruise offers round-trip transfer options from Hanoi, including shuttle bus and luxury limousine services, depending on the booking option selected.

Can I get a full refund if I cancel my Hercules Grand Cruise booking?

Yes. You can receive a full refund when you cancel your Hercules Grand Cruise booking at least 24 hours before the scheduled departure time, subject to the booking terms.

Halong Bay Cruise FAQs | Hercules Grand Cruise

1. Itinerary & Timing

How long is the Hercules Grand Cruise day tour?

The Hercules Grand Cruise experience lasts approximately 6 hours on Ha Long Bay, visiting iconic attractions including Sung Sot Cave, Ti Top Island, and Luon Cave.

What are the departure and return times?

The cruise departs from Tuan Chau International Marina at around 11:30 AM and returns to the marina at approximately 6:00 PM. Guests using the Hanoi transfer service are typically picked up between 7:30 AM and 8:00 AM and arrive back in Hanoi Old Quarter at around 8:30 PM–9:00 PM.

What attractions will we visit during the cruise?

The itinerary includes Sung Sot Cave, kayaking or a bamboo boat experience at Luon Cave, and Ti Top Island, where guests can enjoy panoramic views of Ha Long Bay. The cruise also includes a relaxing Sunset Party on the sundeck.

2. Onboard Amenities & Comfort

Is there a place to rest or freshen up during the day cruise?

Yes. Guests can relax in the air-conditioned dining and lounge areas, enjoy comfortable sundeck seating, or unwind in the outdoor Jacuzzi pool while cruising through Ha Long Bay.

Are towels and showers available after swimming or kayaking?

Yes. Fresh towels and shower facilities are available onboard for guests after water activities.

What should I wear for the Hercules Grand Cruise?

Comfortable resort wear is recommended. Bring swimwear, a hat, sunscreen, and comfortable walking shoes or sandals for cave exploration and the Ti Top Island climb.

3. Food, Dietary Needs & Inclusions

What kind of lunch is served onboard?

A premium international buffet lunch is served onboard, featuring fresh Ha Long seafood, Vietnamese specialties, and a selection of international dishes.

Are vegetarian, vegan, or allergy-friendly meals available?

Vegetarian, vegan, and seafood-free options are available. Guests with specific dietary requirements or food allergies should inform us at least 24 hours before departure so our team can prepare accordingly.

Is the Sunset Party included in the cruise?

Yes. The complimentary Sunset Party includes local tea, fresh seasonal fruits, snacks, and cakes served on the sundeck during the afternoon.

Are beverages included in the cruise price?

Complimentary bottled water is provided. Soft drinks, cocktails, beer, wine, and espresso coffee are available for purchase at the onboard bar.

4. Transfers, Booking & Cancellation

How do I get from Hanoi to Hercules Grand Cruise?

Guests can choose an optional Hanoi transfer by shuttle bus or Luxury Limousine. Pickup and drop-off are available at selected hotels and convenient locations in Hanoi Old Quarter via the expressway.

What happens if the cruise is cancelled due to bad weather?

If the Ha Long Bay Port Authority suspends cruise operations due to storms or severe weather, cancellation, refund, or date-rescheduling arrangements will be handled according to the official regulations and operating conditions at the time.