Can I reserve my Hercules Grand Cruise ticket now and pay later?

Yes. You can reserve your Hercules Grand Cruise trip through our Reserve Now & Pay Later option. You can secure your booking without paying the full amount immediately, subject to the booking terms.

What is included in the Hercules Grand Cruise Day Trip?

The 6-hour day cruise includes a welcome drink, buffet lunch, kayaking or bamboo boat activities at Luon Cave, a visit to Titov Island, sunset party and access to the outdoor jacuzzi.

Does Hercules Grand Cruise offer Indian Vegetarian or Vegan food options?

Yes. Indian Vegetarian and Vegan meal options can be arranged upon request. Please provide your dietary requirements when making your booking.

Does Hercules Grand Cruise offer transfers from Hanoi?

Yes. Hercules Grand Cruise offers round-trip transfer options from Hanoi, including shuttle bus and luxury limousine services, depending on the booking option selected.

Can I get a full refund if I cancel my Hercules Grand Cruise booking?

Yes. You can receive a full refund when you cancel your Hercules Grand Cruise booking at least 24 hours before the scheduled departure time, subject to the booking terms.

Halong Bay Cruise FAQs | Hercules Grand Cruise

1. Itinerary & Timing

How long is the Hercules Grand Cruise day tour?

The cruise excursion lasts approximately 6 hours on Halong Bay, covering iconic attractions including Sung Sot Cave, Titop Island, and Luon Cave.

What are the departure and return times?

For guests utilizing our Hanoi transfer, pickup starts from 07:30 AM – 08:00 AM. The vessel embarks from Tuan Chau Harbor around 11:30 AM and returns to port by 05:30 PM, arriving back in Hanoi Old Quarter around 07:30 PM.

What attractions will we visit during the 6-hour cruise?

You will explore Sung Sot Cave (Surprise Cave), enjoy kayaking or a bamboo boat ride at Luon Cave, hike Titop Island for panoramic views, and relax during our onboard Sunset Party.

2. Onboard Amenities & Comfort

Since this is a day cruise, is there a place to rest or freshen up?

Yes, guests can relax in our air-conditioned luxury dining lounges, comfortable sundeck lounge chairs, or unwind in our outdoor Jacuzzi pool.

Are towels and showers available after swimming or kayaking?

Fresh towels and clean shower facilities are available onboard for guest convenience after participating in water activities.

Is there a dress code for the day cruise?

We recommend comfortable, casual resort wear along with swimwear, a hat, sunblock, and comfortable walking shoes or sandals for cave excursions and climbing Titop Island.

3. Food, Dietary Needs & Inclusions

What kind of lunch is served onboard?

We serve a lavish buffet lunch featuring fresh Halong seafood, traditional Vietnamese specialties, and international dishes.

Do you cater to vegetarian, vegan, Halal, or allergy restrictions?

Yes. Vegetarian, vegan, and seafood-free meal options are fully available. Please inform us of any specific dietary requirements or food allergies at least 24 hours prior to departure so our chef can prepare accordingly.

Is the sunset party included in the tour?

Yes, our complimentary Sunset Party includes local tea, fresh seasonal fruits, snacks, and cakes served on the sundeck during golden hour.

Are beverages included in the cruise price?

Complimentary bottled water is provided. Soft drinks, cocktails, beer, wine, and espresso coffees are available for purchase at the onboard bar.

4. Transfers, Booking & Cancellation

How do I get from Hanoi to the cruise port?

We offer optional shuttle bus and luxury limousine transfers via the expressway, with convenient door-to-door pickup and drop-off at hotels located in Hanoi’s Old Quarter.

What is the cancellation policy in case of bad weather?

If the Halong Bay Port Authority cancels cruise permits due to storms or severe weather, full refunds or flexible date rescheduling will be offered according to official local regulations.